Ordering and Shipping

Ordering your kit is just matter of a few clicks! Simply Contact Us and we will help you to finalise your order.
We offer a range of shipping options - you can choose to receive your test kit by courier to your chosen delivery address or to come and collect it from our office. The same options will apply to return your swab sample after taking the test.
  • If you notify us that you want to cancel your order before the test kit has been dispatched to you, we will refund your order in full.
  • If you notify us that you want to cancel your order after the test kit has been dispatched to you we will refund your order less a 15% cancellation charge on the total of your order.
  • If you notify us that you want to cancel your order after your swab sample has been sent to the laboratory, we will not be able to refund your order.